Privacy Policy

Privacy Policy

RevUp Driving School

Last Updated: May 11, 2026

1. Introduction

RevUp Driving School (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website or engage our driving instruction services.

2. What Personal Information We Collect

We may collect personal information including:

• Full name
• Phone number
• Email address
• Residential or postal address
• Date of birth
• Learner or driver licence number and related licence details
• Booking and lesson history
• Payment and transaction details
• Emergency contact details (if provided)

Any other information you voluntarily provide.

We only collect personal information that is reasonably necessary to provide our services and comply with legal obligations.

3. How We Collect Personal Information

We collect personal information when you:

• Book driving lessons through our website, phone, SMS, or social media
• Contact us by phone or email
• Complete online or paper forms
• Make payments
• Browse our website

We may also collect limited technical information such as IP address and website usage data through cookies and analytics tools.

4. Why We Collect and Use Personal Information

We use personal information to:

• Provide driving lessons and related services
• Verify licence eligibility
• Manage bookings and scheduling
• Process payments
• Communicate with you about lessons
• Maintain business records
• Comply with legal and regulatory requirements

We will not use your personal information for unrelated purposes without your consent, unless required or authorised by law.

5. Camera and Voice Recording

Our vehicles may be fitted with video and/or audio recording systems for safety, training, and operational purposes.

5.1 Purpose of Recording

• Learner and instructor safety
• Training and assessment purposes
• Incident review, including accidents or disputes
• Insurance and legal requirements
• Service quality and improvement

5.2 Consent

By booking lessons or entering a RevUp Driving School vehicle, you acknowledge and consent to video and/or audio recording during lessons. If you do not consent, you must inform us prior to your lesson, and alternative arrangements may not always be available.

5.3 Storage and Use

All recordings are stored securely and used only for legitimate business purposes. Recordings are not sold or shared except where required by law, including law enforcement, insurance providers, legal proceedings, or regulatory authorities.

5.4 Access

Access to recordings is restricted to authorised personnel only and is reviewed only when necessary for safety, training, or investigations. You do not have automatic access to recordings unless required by law.

5.5 Retention

Recordings are retained only for as long as reasonably required and are securely deleted when no longer needed.

6. Disclosure of Personal Information

We may disclose your personal information to:

• Payment processors and financial institutions
• Booking and scheduling software providers
• IT service providers and website hosts
• Government authorities or law enforcement where required by law

We do not sell, rent, or trade your personal information.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

• Electronically in secure systems
• Within password-protected booking platforms
• In limited physical records where required

While we implement reasonable safeguards, no method of electronic transmission or storage is completely secure.

8. Access and Correction

You may request access to the personal information we hold about you and request correction if it is inaccurate, incomplete, or outdated. Requests must be made in writing. We may require proof of identity before providing access.

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce agreements

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and monitor website performance. You may disable cookies in your browser settings; however, this may affect website functionality.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us using the details below. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)

Website: www.oaic.gov.au

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised “Last Updated” date.

13. Contact Us

RevUp Driving School

Sandgate Rd, Shortland NSW 2307, Australia

0424 427 151

revupdrivingschool@yahoo.com